Privacy policy

Last updated: February 5, 2026

This Privacy Policy explains how AeroDeck Apparels (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website https://aerodeckapparels.shop (the “Site”) or interact with our services, including placing orders, using our COD (Cash on Delivery) service, or communicating with us (collectively, the “Services”). By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational needs. Updates will be posted on the Site with the revised “Last Updated” date.

2. Information We Collect

a) Information You Provide Directly

When you interact with our Services, you may provide:

  • Contact information: Name, email address, phone number, shipping and billing addresses.

  • Order details: Items purchased, order history, COD instructions, and payment confirmations.

  • Customer support interactions: Messages, inquiries, or complaints submitted to our support team.

  • Account information: If you create an account, we may collect usernames, passwords, and security questions.

b) Information Collected Automatically

We may collect information automatically through cookies, pixels, and similar technologies, including:

  • Device information, browser type, and IP address.

  • Pages you visit on our Site and products viewed.

  • Interactions with our emails or advertisements.

c) Information From Third Parties

We may receive information from:

  • Shopify and other platform providers to support our Site and services.

  • Payment processors to facilitate order fulfillment and COD service.

  • Third-party analytics or advertising services for improving and personalizing our Services.

3. How We Use Your Information

We use personal information for:

  • Order fulfillment: Processing orders, shipping products, handling returns and exchanges.

  • Customer service: Responding to inquiries, complaints, and feedback.

  • Marketing & promotions: Sending promotional emails or messages (only if you opt in).

  • Fraud prevention: Detecting and preventing fraudulent activity.

  • Service improvement: Analyzing usage data to optimize our Site and shopping experience.

4. Disclosure of Personal Information

We may share your personal information with:

  • Vendors and service providers: For order fulfillment, payment processing, shipping, or customer support.

  • Business partners: For advertising and marketing purposes, including Shopify Audiences for personalized ads.

  • Legal authorities: When required by law, to protect our rights, or to enforce our policies.

We do not sell your personal information.

5. Cookies & Tracking

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze Site performance. You can disable cookies in your browser, but some Site features may not function properly. For details, see Shopify Cookies.

6. User-Generated Content

If you post reviews or other content on our Site, it may be publicly visible. We are not responsible for how third parties use this information.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children. If a child provides information, parents can request its deletion by contacting us.

8. Security & Retention

We take reasonable measures to protect your information but cannot guarantee absolute security. We retain personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to processing of your data.

  • Opt out of marketing communications or targeted advertising.

  • Withdraw consent where processing is based on consent.

To exercise your rights, contact us at: aerodeckapparels@gmail.com or WhatsApp at +92 316 274 4119.

10. International Users

We may transfer and process your information outside Pakistan, including in countries like the United States. Transfers rely on recognized mechanisms to ensure protection of your data.

11. Contact Us

For questions about this Privacy Policy or your personal data: